"Why are "The Big Chains" Successful?"

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1) They are consistent; you know every time you visit, the food will look and taste the same.
 
2) They hire the right person for the job; recruiting a person with the right personality, work ethic and skill is key, using the "Predictive Index" test will help.
 
3) They properly train their staff; trained staff makes them more productive and loyal to a company.
 
4) They promote from within the business; a manager who started as a dishwasher and worked his/ her way up will be more in tune with all aspects of the business, more relateable as a leader and again more loyal.
 
5) They reward their loyal customers; use reward cards, offer a complimentary appetizer or dessert with the fourth or fifth visit or send customers home with a coupon to be redeemed on their next visit.
 
6) They keep up with food trends; introduce at least 4 new menu items a year on your menu and remember to promote seasonal specials on your boards.
 
7) They advertise big! Choose your advertising carefully, but it is important that you DO ADVERTISE. Piggy backing chain specials is a good way to take advantage of the chains advertising dollars.
 
8)  They provide excellent service; ask your top server to train new servers, ask your Findlay Rep about our
"Service 101" sheet to help train new servers as well.
 
 9) They have buying power; where possible stock up on items on sale. Ask your Findlay Foods representative about specials.
 
10) They up-sell; train servers to ask for add-ons, such as fries or gravy, appetizers, dessert and drinks.
 
11) They draw in customers with value menus; 20% of $5 dollars is still better then 40% of $0.00 dollars.
 
Volume is the key!
A wise man I know once said, "Give your customers reasons to come back!"
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FINDLAY FOODS MAIN OFFICE INFORMATION:

Main Office Phone Number: 613-384-5331
Main Office Toll-Free Number: 800-267-2596
Main Office Fax Number: 613-384-9290

Main Office Address:
675 Progress Ave.
Kingston, Ontario
K7M 0C7
PRODUCT DETAILS INFO

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If you login with a User Account you can use the Details Button to toggle our Details View on and off. The Details View will give you access to thousands of details on specific product codes. Information includes product origin details, allergen information and dietary restriction details!

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SEARCH HELP

You can enter multiple search terms. If you are looking for lean beef, simply enter those two terms into the Search Tool.

You must use a minimum of three characters for your search term.


Be default our search tool uses a Match All Terms criteria. You can change this under Advance Search Options to Match Any Terms.

This tool searches both our Product Description field and our Product Code fields.

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EXPRESS SHOPPING CATEGORIES


We have several special Express Shopping Categories available for the convenience of our On-Line Shoppers.

When you first login as a Cart User, you will be taken to your Previously Purchased Products Page.


For your selection convenience, this page lists all of the products you have purchased from Findlay Foods in the current Year making it easy to re-order the product you are familiar with!

These products are sorted by YTD QTY.

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Other Express Categories available are:

VIEW NEW PRODUCTS
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VIEW PRODUCTS BY DETAIL
CATEGORIES

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Category > Product Group > Products
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 SEARCH HELP

Minimum 3 characters in the search box!
Separate multiple terms with a space! Ex: "beef lean retail"
You can also search Findlay Product Codes, for multiple codes you must select the "Match ANY terms" option.
Note: Only the Product Code and Description Fields are Searched with this utility.