Findlay Foods Retail Shopping Cart Policy

 

HOW ORDERS ARE PROCESSED?

When you place an order using our website, two emails are generated:

1) An email is sent to the Findlay Foods Main Order Desk for review and confirmation

2) A copy of your order is sent to the email address you provided.

At the Main Order Desk, your order is entered in to the Findlay Master Order System where all of
the order details will be confirmed for latest price updates, stock status, Catch Weight Products,
etc.

Once your order has been processed through the Master Order System, a Customer Service
Rep will contact you by the phone number provided to confirm details, payment and schedule
delivery or pick up.

 

PAYMENT:

Payment must be made in advance by credit card over the phone with our Order Desk at the
time of order confirmation.

WHEN CAN | EXPECT DELIVERY OR PICK UP?

Your delivery or pick up will be scheduled and confirmed by the Order Desk once it has been
processed by our Master Computer. The earliest pick up date can generally be scheduled for the
following business day. Delivery service can be provided depending on the next day our trucks
are scheduled to come to your area this will be confirmed by our Order Desk with you if delivery
is requested.

 

RETURNS/EXCHANGES:

Please note at this time we are unable to accept any returns or exchanges of products.

 

KINGSTON DELIVERY MAP

kingston retail territory